SPA INTRODUCTION

Health Considerations A medical questionnaire is required to be filled by you prior to all spa therapy. Please be sure to notify the spa consultant if you suffer from any physical ailments, allergies, or if you are pregnant. No therapies can be offered to pregnant ladies within the first 16 weeks of pregnancy. The minimum age requirement for spa therapies is 16 years

Appointments, Amendments and Cancellations We suggest that you arrive at the spa 10 minutes prior to your scheduled therapies time to maximize your experience, you will be escorted to the therapy room by our Therapist. Please adhere to appointments to take advantage of the full therapies. Should you arrive late, your appointment will end at the originally appointed time. While booking an appointment full payment will be taken towards the therapy. Guests can cancel up to 24 hours before check-in for a full refund. If a cancellation takes place at least 6 Hrs before the booking time, Guests will be paid 50% of their booking. Anything within 6 hrs of booking, no refund is made.

Spa Etiquette You will be provided with a private locker in the spa area. For an spa therapies it's best to wear loose, comfortable clothing made from natural fibres like cotton or linen, as you'll likely be partially undressed and covered with oil during the massage; opt for clothes you don't mind getting stained. Disposable underwear is available and can be used as per your discretion. Jewellery, watch etc must be removed and kept in the locker, your therapist will meet you and guide you to your therapy room. After therapies it is recommended to stay away from the sun, so please plan accordingly. For your own relaxation and that of our guests, the spa is a laptop and cell phone-free zone. .