Health Considerations

A medical questionnaire is required to be filled by you prior to all spa therapy. Please be sure to notify
the spa consultant if you suffer from any physical ailments, allergies, or if you are pregnant. No
therapies can be offered to pregnant ladies within the first 16 weeks of pregnancy. The minimum age
requirement for spa therapies is 16 years

Appointments, Amendments and Cancellations

We suggest that you arrive at the spa 10 minutes prior to your scheduled therapies time to maximize your
experience, you will be escorted to the therapy room by our Therapist.
Please adhere to appointments to take advantage of the full therapies. Should you arrive late, your
appointment will end at the originally appointed time.
While booking an appointment full payment will be taken towards the therapy.
Guests can cancel up to 24 hours before check-in for a full refund. If a cancellation takes place at
least 6 Hrs before the booking time, Guests will be paid 50% of their booking. Anything within 6 hrs of
booking, no refund is made.